1. Agreement and Service Description

These Terms of Service ("Terms") govern the use of AbroadCMS ("Service", "Platform"), a cloud-based multi-tenant software system engineered specifically for education consultancies, student recruitment agencies, and abroad study counselors. By creating a workspace or signing into the Service, your organization ("Customer", "Tenant") agrees to these Terms.

2. 7-Day Free Trial

AbroadCMS offers a 7-day fully functional free trial to eligible new organizations. No credit card is required to initiate the trial. The trial begins immediately upon email verification and workspace provisioning. When the 7-day trial concludes, active access to operational modules is paused until an active subscription plan is chosen. Your data is preserved safely during this transition.

3. Subscription Plans, Billing & Upgrades

Customer may select a monthly or annual subscription plan. Subscription fees are billed in advance based on the selected plan tier, counselor seat allocations, and storage allowances. If counselor user limits or storage thresholds are exceeded, the workspace owner will be prompted to upgrade to a higher tier plan.

4. Suspension upon Expiry & Grace Periods

If a subscription expires or payment is not settled within the designated grace period, the workspace will transition to an expired or suspended state. In this state, the top navigation remains visible, and page contents are replaced with a clear subscription reactivation notice. Platform staff also reserve the right to suspend any workspace found in violation of our Acceptable Use Policy.

5. Tenant Data Ownership & Privacy

The Customer retains full and exclusive ownership of all student records, leads, document uploads, and company data stored within their workspace. AbroadCMS enforces strict database-level multi-tenant context boundaries. We do not sell, disclose, or access Customer data except as strictly necessary to provide maintenance and customer support upon explicit request.

6. Inquiries and Contact

For questions regarding these Terms or enterprise agreements, please contact our support desk at [email protected].